Help Centre/Training Guides/Understanding the Safety Audit

Understanding the Safety Audit

Category: Training Guides Video duration: 6:04 Reading time: ~5 min

Overview

This guide accompanies the Understanding the Safety Audit video. The safety audit is the mandatory quality and safety gate that every script must pass before export. This guide explains the audit structure, how to read results, and how to resolve flags.


1. Why the audit exists

Scripts generated by any system — human or AI-assisted — carry clinical risk if they contain inappropriate content for a specific client or delivery context. The safety audit automates a significant portion of the clinical review process, catching issues that might be missed when working quickly or at the end of a long day.

It is not a replacement for clinical judgement. It is a structured safety net.


2. When the audit runs

The audit runs in two ways:

  • Automatic pass during generation — a fast safety pass runs as part of the generation pipeline and catches the most critical issues before the draft is shown to you
  • Full audit on demand — triggered when you click Run Safety Audit from the script editor, this is the comprehensive check that gates export

You must pass the full audit before any export format becomes available.


3. The audit panel — reading results

The audit results panel shows four sections corresponding to the four check categories:

Contraindication checks

Compares the assembled script against the client's clinical context and profile. Each check shows:

  • What was tested
  • What was found
  • The flag level (RED / AMBER / GREEN)
  • A plain-language explanation

Language appropriateness

Reviews language patterns in the script against the delivery mode and client context. Flags here typically relate to delivery-mode mismatches or phrasing that may be inappropriate for the identified context.

Structural safety

Verifies session arc integrity. Checks that:

  • The session has a proper opening and close
  • No critical structural modules have been removed
  • The arc is coherent for the session length

Attestation gate

The final step. Requires you to confirm that you have read the script, reviewed the audit results, and take clinical responsibility for its use with this client. This confirmation is logged.


4. Flag levels

RED — blocking: Export is prevented until the issue is resolved. Resolution paths:

  • Edit the script to remove or replace the problematic element
  • Change the delivery mode if the flag is delivery-related
  • In some cases, the contraindication cannot be resolved within the platform — you will need to create a different session configuration

AMBER — advisory: You can acknowledge and proceed. Your acknowledgement is recorded. AMBER flags typically mean "this warrants your attention but does not automatically prevent use."

GREEN — clear: No issue detected for this check. No action required.


5. Common flag scenarios and resolutions

Flag Typical cause Resolution
Delivery mode mismatch Script contains content that is not appropriate for the selected delivery mode Edit affected modules or change delivery mode
Contraindicated technique Client profile includes a clinical consideration incompatible with a specific module Remove the flagged module from the script
Audio blocked Client profile includes a condition that permanently prohibits audio generation Export as text only; audio export cannot be generated for this client
Structural gap Key closing module was removed Re-add the closing section from the module library

6. After a clear audit

Once all sections are GREEN and you have completed attestation, all enabled export formats become available. The audit result is saved with the script record.


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